COVID-19 LENDER SUPPORT PROGRAM
Giving back during this time of crisis, we are providing 10 hours of free advisory
services to help your firm manage through these difficult times.
COVID-19 is impacting nearly every aspect of mortgage lending.
Lender needs now range from crisis council, to secondary, and project support.
COVID-19 FREE CRISIS SUPPORT
During unprecedented times like this, we are called on to, unselfishly, meet the moment.
BlackFin Group is giving back during this time of crisis, by providing each lenders management team up to 10 hours of free advisory services to help your firm manage through these difficult times.
Our industry expert resources are available to discuss all sides of crisis management, leadership strategies, business planning, sales/marketing, operations (HR/Comp), technology, RON and Secondary Optimization.
Simply email firstname.lastname@example.org your NDA, a summary of your discussion points, and a couple available times to meet. An industry expert, specialized in your areas of need(s), will schedule an initial discussion.
PROJECT SUPPORT - WE SPECIALIZE IN REMOTE
When it comes to new or existing projects, lenders now find themselves shifting SME resources back to the production lines, Subsequently, critical business and technology project resources have become severely constrained and are putting these projects and projected ROI, in grave danger.
Specializing in remote support, BlackFin Group’s industry expert resources are available to seamlessly integrate into your organization and project - providing the continued focus your projects need to stay on track (ROI).
Business Planning During Crisis - RIF Alternatives, Sales Re-Positioning, Operations & Support
Remote Business Management Strategies - Work From Home Best Practices, Policies & Procedures
Business Continuity Planning - Design and Implement (formalize)
RON Specialization - Process, Procedures, Technology & Best Practices
Secondary Optimization - Minimize Leakage & Advisory Support
Originator Servicing Release - Offboarding Management
Servicing - Onboarding/Loan Conversion Management
Change Management - Leading During Crisis; Training & Coaching/Crisis Management
Culture & Communication - Strategies/Best Practices for Transparency During Crisis
Customer Experience - Delivering a Great Experience During Crisis
Security Risk Management - Advisory & Assessments
Testing Plans - Design, Build, & Implement
Technology Implementation - POS, LOS, CRM, etc.
Workflow &/or Business Analysis - Requirements Documentation
Remote Collaboration Frameworks - Design, Build, Implement
On-Line Training - Classes Delivered by ATD Master Certified Trainers
Training Content - Development & Delivery
Operational Support - All Levels, Just Ask…
Project Resource Availability: Time & Materials or Retainer