COVID-19 LENDER SUPPORT PROGRAM

Giving back during this time of crisis, we are providing 10 hours of free advisory
services to help your firm manage through these difficult times. 

 

COVID-19 is impacting nearly every aspect of mortgage lending. 


Lender needs now range from crisis council, to secondary, and project support.


COVID-19 FREE CRISIS SUPPORT

During unprecedented times like this, we are called on to, unselfishly, meet the moment.

BlackFin Group is giving back during this time of crisis, by providing each lenders management team up to 10 hours of free advisory ​services to help your firm manage through these difficult times. 

Our industry expert resources are available to discuss all sides of crisis management, leadership strategies, business planning, sales/marketing, operations (HR/Comp), technology, RON and Secondary Optimization. 


Simply email info@blackfin-group.com your NDA, a summary of your discussion points, and a couple available times to meet. An industry expert, specialized in your areas of need(s), will schedule an initial discussion.

PROJECT SUPPORT - WE SPECIALIZE IN REMOTE

When it comes to new or existing projects, lenders now find themselves shifting SME resources back to the production lines, Subsequently, critical business and technology project resources have become severely constrained and are putting these projects and projected ROI, in grave danger.

Specializing in remote support, BlackFin Group’s industry expert resources are available to seamlessly integrate into your organization and project - providing the  continued focus your projects need to stay on track (ROI). 

  • Business Planning During Crisis - RIF Alternatives, Sales Re-Positioning, Operations & Support

  • Remote Business Management Strategies - Work From Home Best Practices, Policies & Procedures

  • Business Continuity Planning - Design and Implement (formalize)

  • RON Specialization - Process, Procedures, Technology & Best Practices

  • Secondary Optimization - Minimize Leakage & Advisory Support

  • Originator Servicing Release - Offboarding Management

  • Servicing - Onboarding/Loan Conversion Management

  • Change Management - Leading During Crisis; Training & Coaching/Crisis Management

  • Culture & Communication - Strategies/Best Practices for Transparency During Crisis

  • Customer Experience - Delivering a Great Experience During Crisis

  • Security Risk Management - Advisory & Assessments

  • Testing Plans - Design, Build, & Implement

  • Technology Implementation - POS, LOS, CRM, etc.

  • Workflow &/or Business Analysis - Requirements Documentation

  • Remote Collaboration Frameworks - Design, Build, Implement

  • On-Line Training - Classes Delivered by ATD Master Certified Trainers

  • Training Content - Development & Delivery

  • Operational Support - All Levels, Just Ask…

Project Resource Availability: Time & Materials or Retainer

Office: (949) 326-5675

Text: (949) 326-5675

23046 Avenida de la Carlota Suite #600

Laguna Hills CA 92653

©2019 by BlackFin Group