Tri Nguyen is a business analyst at BlackFin Group. Tri joins us with more than a decade of operations and process management experience. Tri has over 8 years’ experience working on a wide range of projects. Including, working with mortgage servicing firms and lenders on loss mitigation, process improvements, testing, and implementation of various CRM and other technology platforms. In addition, Tri is knowledgeable in database structures and management, developing and executing on test plans, and the development of operating systems that ensure an effective user experience. Tri has worked as both a management consultant and on staff corporate consultant, actively helping lenders select and integrate a broad array of lending related systems. As Marketing Campaign Manager at Specialized Loan Servicing, Tri was responsible for the vital development, management, and maintenance of loss mitigation campaigns while managing the implementation of a new CRM platform. With AutoTrek, Tri was responsible for building and maintaining strong relationships with his credit union clients, ensuring top service level and transparency throughout all levels of staff and management. Tri’s passionate about his client’s project success as demonstrated by his level of collaboration and commitment, providing best-in-class service support. Tri also plays an important role on the BlackFin Group professional services team with our vendor partners.