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MORTGAGE SERVICING CONSULTING

Our Mortgage Servicing consultancy mitigates servicing risk, lowers servicing costs, and increases revenues…

Discover Servicing Risk

  • Business Review Gap Analysis – Leverage our Methodology and Tool set to Define Current State Risk

  • Default Servicing Gap Analysis to Minimize Risk and Loss Exposure

  • Technology Optimization Assessment to reduce operating costs

  • Compliance Analysis for Staffing overhead and potential needs for automation to reduce compliance costs

Mitigate Servicing Risk


  • Project Management -  Implementation of Gap Analysis Findings (process and business change)

  • Proprietary Testing Service of New Product & Technology Changes

  • Default Servicing Risk/Loss Mitigation

    • Gap Analysis of technology, processes and quality control

    • Borrower communication and retention policies

    • Loss mitigation, borrower outreach, loan modification, deed in lieu and retention programs

  • Vendor Management

    • Selection, oversite strategy and quality control of third party servicing support companies

    • Outsourcing (onshore vs. offshore)

Implement Servicing Changes

  • Off the Shelf Change Management and Training Project Plan

  • Business Change Strategy

  • Content Development: Policies, Procedures,  Job Aids, Process Flows, control measures