MORTGAGE SERVICING CONSULTING

Our Mortgage Servicing consultancy mitigates servicing risk, lowers servicing costs, and increases revenues…

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Discover Servicing Risk

• Business Review Gap Analysis – Leverage our Methodology and Tool set to Define Current State Risk

• Default Servicing Gap Analysis to Minimize Risk and Loss Exposure

• Technology Optimization Assessment to reduce operating costs

• Compliance Analysis for Staffing overhead and potential needs for automation to reduce compliance costs

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Mitigate Servicing Risk

• Project Management -  Implementation of Gap Analysis Findings (process and business change)

• Proprietary Testing Service of New Product & Technology Changes

• Default Servicing Risk/Loss Mitigation

  • Gap Analysis of technology, processes and quality control

  • Borrower communication and retention policies

  • Loss mitigation, borrower outreach, loan modification, deed in lieu and retention programs

• Vendor Management

  • Selection, oversite strategy and quality control of third party servicing support companies

  • Outsourcing (onshore vs. offshore)
    
    

Implement Servicing Changes

• Off the Shelf Change Management and Training Project Plan

• Business Change Strategy

• Content Development: Policies, Procedures,  Job Aids, Process Flows, control measures

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