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Delivery Services

BlackFin's Delivery and Professional Services Consulting Team is comprised of over 30 financial services, banking, and mortgage banking experts. We serve our Clients in the role of project strategists, project managers, program managers, training and change management experts, system administrators, architects, network engineers, web developers, project managers, and business analysts.

CLIENTS SERVED

National, Regional, and Community - Banks, Credit Unions, and Mortgage Bankers. 

Agencies (Fannie, Freddie, USDA, HFHA, etc.)

TEAMS SERVED:

Consumer Banking, Commercial Banking, Consumer Lending,  Alternative Lending, Mortgage Origination, Mortgage Loan Servicing, Loan Servicing and Compliance Teams

Sample Core Systems: Consumer Portals and Point of Sale (POS), Loan Origination System (LOS), Servicing Systems, Consumer Lending, CRM, BI Reporting, Payment Systems, Banking Systems

Did you know, per the Project Management Institute, over 76% of all projects fail? And, it's not due to technology, but due to people. Having the right project plan and people in place will be critical to your project success. We make sure you're in the 24% of the projects that succeed. 

See our full suite of delivery services listed below.

PROJECT MANAGEMENT

  • Budgeting

  • Strategic Planning 

  • Delivery Management

  • Compliance Management

  • Project Cost Benefit Analysis

  • Critical Path-Project Resuscitation

  • Project Plan Management

  • Resource Gap Analysis

  • Budget/Resource Management

  • Project Reviews

  • Program Management

  • Project Management

  • Resource Requirements

  • Success Management

QA/SOFTWARE TESTING 

  • Defined Test Plan

  • Strategic Planning

  • Project Plan Management

  • Testing Program Management

  • Defined Testing Framework

  • Risk Management

  • Requirements Gathering

  • Writing Requirements

  • Defect Resolution Management 

  • Defined Testing Methodology

  • Bank Regulator Approved QA Reports

  • Independent Testing BA Resources

PROFESSIONAL SERVICES

  • System Set Up

  • System Administration Services

  • Configurations & Integrations

  • Custom Development

  • Product Design

  • Product Development

  • Application Development

  • IT Services 

  • Manage Tech Stack via Application, Data & Platform Managed Services

CHANGE MANAGEMENT/TRAINING

CHANGE MANAGEMENT

  • Project Plan/Strategic Planning 

  • Executive Training

  • Project Plan 

  • Staff Workshops

  • Training


TRAINING ​

  • Project Plan / Strategic Planning

  • Training Plan Management

  • Training Delivery

  • Skills Assessments

  • Re-Org Planning/Management 

  • Facilitator/Administrator

  • Content Development

  • Training Videos

  • LMS Services

  • Project Plan

  • Policies & Procedures

  • Job Aids

  • Process Flow Mapping

We are deeply committed to providing you world class service and the very best of industry resources to support your success. With an aim toward fixed rate projects and contract flexibility, you’re able to throttle resources up or down as needed. You’re in control of the project resources and contract throughout. Regardless if your team needs one resource or a team of consulting experts - we are here for you.

PROFESSIONAL SERVICES: Services
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